This was our first trip to Cleveland, OH. Friendly and professional staff greeted us upon arrival and check-in. We enjoyed the street view (more natural lighting) from our assigned room. We equally enjoyed the convenience of the cafe and pizza eatery that adjoin the property. Other eateries and bars are in close proximity and easily accessible on foot. Overall, we had a solid, wonderful stay at the Hyatt Regency Cleveland at The Arcade.
Mark
Haziran 2024
Centrally located to everything we wanted to do, we were able to walk to several different restaurants and shops nearby, valet parking made getting in and out alot simpler, all of the staff was absolutely stellar, they even found my husband's phone charger and shipped it to us. The food in 1890 restaurant was excellent.
Jennifer
Ekim 2024
Visually, the inside of the hotel was magnificent! The "Arcade" was beautifully decorated for Christmas. It was quite the view! 😍 The staff were all kind, courteous and extremely helpful. Our room smelled lovely and the thermostat worked really well.
Dawn
Aralık 2024
I loved that our room opened onto the Arcade which is simply spectacular. I loved that the hotel is walking distance to many attractions.
Margaret
Haziran 2024
We didn't have breakfast at the hotel. We had a flat bread and drinks in the 1890 lounge in the evening. Foods was good and server was great. There was a wedding reception in the hotel the night we stayed. The staff made us a aware and were concern we might be bothered. We were not. It was fun to see and we enjoyed the music.
Polly
Aralık 2023
Once inside the hotel, you can really appreciate the beautiful building. Very unusual and great to see how it's been preserved and now used. The staff were all very friendly and helpful; made us feel welcome. The bedroom ticked all the boxes; not exceptional, however nothing to complain about. Overall, a pleasant 2 night stay.
Jonathan
Şubat 2024
I love the architecture of this landmark building, and the location is perfect for downtown Cleveland visits. But the staff is EXEMPLARY! From checking in to valet parking, they were all amazing except housekeeping..
Katrina
Mart 2023
perfect location for downtown Cleveland. Close to all kinds of activities to do. atmosphere was absolutely incredible. staff was so friendly and helpful. valet was quick, professional and on time. so many things to do inside the hotel as well which was awesome. Room service was quick and delicious. The rooms were quiet and you wouldn’t even be able to tell anyone else was there with how nice the noise canceling was. There was a wedding going on during our stay and you would have never known. the room was perfect, clean, huge ceilings, huge smart tv, the water pressure was on point in the shower. also had an ironing board and iron. life saver. the hotel was very eye pleasing and we will be back again. thank you to the incredible staff.
Larissa
Nisan 2023
Comfortable, spacious room, in good condition. Great location, convenient to the Public Square and the rail line to the airport, with one of the main restaurant rows just across the street (there are also coffee and pizza places inside the building). The Arcade, a spectacular historic space, is actually part of the hotel.
Pmccdc
Ekim 2023
The location was close to the office I was going to. So I walked over to my appointment. That was super convenient
Diana
Mayıs 2024